Cybersecurity Tips
Cybersecurity Is Everyone's Responsibility
Protect yourself in an increasingly connected world—secure your devices with proper safeguards, recognize cyber threats before they strike, and follow banking best practices that keep criminals locked out of your finances.
DFCU's Security Promise
We Never Ask What We Already Know
Before diving into security tips, remember this fundamental truth: DFCU will NEVER request your personal or confidential information through email, text, or voicemail. If we contact you, we already have your information on file. Any message asking for passwords, account numbers, or personal details is automatically fraudulent—delete it immediately.
Never provide passwords
To anyone claiming to be DFCU.
Ignore requests
For account numbers via email.
Delete messages
Asking for personal information.
Report imposters
To us immediately.
When in doubt
Hang up and call us directly.
Real banks don't fish for information they already have.
Secure Your Digital Fortress
Device Security Is Your First Defense
Cybercriminals target the weakest link—often unsecured computers and smartphones. Building strong digital defenses starts with basic security measures that block most attacks before they begin. These simple steps create layers of protection that frustrate criminals and protect your data.
Install firewalls
To block unauthorized access.
Run antivirus software
And keep it updated daily.
Change default passwords
On all devices immediately.
Update operating systems
When patches release.
Monitor performance changes
That signal infections.
Smart Online Behavior
Think Before You Click
The internet's convenience comes with risks that require constant vigilance. Cybercriminals use sophisticated tricks to steal information, but most succeed only when users let their guard down. Developing safe online habits protects you better than any software, making you a hard target criminals skip.
Never respond
To popup windows requesting info.
Verify privacy
Before entering sensitive data.
Avoid attachments
In unexpected emails.
Skip links
In bulk or suspicious messages.
Question everything
That seems too good to be true.
Banking-Specific Security
Extra Precautions for Financial Transactions
Online banking requires heightened security measures beyond general internet safety. These specialized practices create a secure banking environment that protects your money even if other accounts are compromised. Treat banking sessions like visiting a vault—with appropriate security protocols.
Dedicate one computer
Exclusively for banking.
Use separate browser
Only for financial sites.
Close other tabs
During banking sessions.
Log off completely
When finished—don't just close.
Monitor daily
For unauthorized transactions.
Critical Banking Don'ts
Mistakes That Cost More Than Money
Some online banking errors create vulnerabilities criminals exploit repeatedly. These critical mistakes turn secure systems into open doors for theft. Avoiding these common errors protects not just your money but your entire financial identity from compromise.
Never use public computers
For banking access.
Never share passwords
With anyone, ever.
Never click email links
To banking sites.
Never use banking passwords
Elsewhere online.
Never ignore
Unexpected token requests mid-session.
Your Security Requires Your Participation
Cybercriminals evolve constantly, but your defenses can too. Implement these security measures today—not after becoming a victim. Remember: DFCU never requests your information, secure devices block most attacks, and smart habits prevent the rest. Together, we keep your finances safe in an unsafe digital world.
Call Our Fraud Hotline: 800-326-3328
Call Our Fraud Hotline: 800-326-3328
Talk to a DFCU specialist any time, day or night. We can help you report fraud, secure your accounts, and walk you through next steps.
DFCU never requests personal information via email/text/phone. Install firewalls and antivirus. Use dedicated computer/browser for banking. Monitor accounts daily. Never use public computers for banking. Report suspicious activity immediately. Based on CISA Cybersecurity Awareness Program guidelines.